NTISthis.com

Evidence Guide: AHCBUS501 - Manage staff

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCBUS501 - Manage staff

What evidence can you provide to prove your understanding of each of the following citeria?

Determine employment requirements

  1. Identify tasks and conditions under which performance occurs
  2. Identify industrial relations requirements to ensure adherence to relevant award conditions,
  3. Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights
  4. Negotiate enterprise agreements and contracts of employment,
Identify tasks and conditions under which performance occurs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify industrial relations requirements to ensure adherence to relevant award conditions,

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate enterprise agreements and contracts of employment,

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage workforce performance

  1. Develop induction programs for each employee consistent with legislative requirements
  2. Clarify and establish terms of engagement for consultants and contractors
  3. Conduct induction programs for new internal and external appointees and establish appropriate records
  4. Develop and implement strategies for communicating with workers
  5. Develop and implement performance management strategies
  6. Develop and implement strategies to resolve disputes and conflicts
  7. Identify and follow processes for the termination of non-performing staff
Develop induction programs for each employee consistent with legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify and establish terms of engagement for consultants and contractors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct induction programs for new internal and external appointees and establish appropriate records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement strategies for communicating with workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement performance management strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and implement strategies to resolve disputes and conflicts

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and follow processes for the termination of non-performing staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement work health and safety priorities and procedures

  1. Develop and communicate safety policies
  2. Identify and design safe work practices for the enterprise
  3. Communicate and enforce safe work practices
  4. Involve all members of staff in hazard identification and risk assessment
  5. Induct new staff into the work health and safety system
Develop and communicate safety policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and design safe work practices for the enterprise

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate and enforce safe work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Involve all members of staff in hazard identification and risk assessment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Induct new staff into the work health and safety system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support workforce training programs

  1. Develop strategies to identify and address skill and knowledge gaps
  2. Provide on-job training to optimise worker performance and ensure safety and fairness in the workplace
  3. Identify off-job training requirements and source and support training
Develop strategies to identify and address skill and knowledge gaps

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide on-job training to optimise worker performance and ensure safety and fairness in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify off-job training requirements and source and support training

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage administrative support

  1. Implement procedures for the administration of staff records
  2. Implement administrative procedures to meet legislated requirements
Implement procedures for the administration of staff records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement administrative procedures to meet legislated requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine employment requirements

1.1 Identify tasks and conditions under which performance occurs

1.2 Identify industrial relations requirements to ensure adherence to relevant award conditions,

1.3 Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

1.4 Negotiate enterprise agreements and contracts of employment,

2. Manage workforce performance

2.1 Develop induction programs for each employee consistent with legislative requirements

2.2 Clarify and establish terms of engagement for consultants and contractors

2.3 Conduct induction programs for new internal and external appointees and establish appropriate records

2.4 Develop and implement strategies for communicating with workers

2.5 Develop and implement performance management strategies

2.6 Develop and implement strategies to resolve disputes and conflicts

2.7 Identify and follow processes for the termination of non-performing staff

3. Implement work health and safety priorities and procedures

3.1 Develop and communicate safety policies

3.2 Identify and design safe work practices for the enterprise

3.3 Communicate and enforce safe work practices

3.4 Involve all members of staff in hazard identification and risk assessment

3.5 Induct new staff into the work health and safety system

4. Support workforce training programs

4.1 Develop strategies to identify and address skill and knowledge gaps

4.2 Provide on-job training to optimise worker performance and ensure safety and fairness in the workplace

4.3 Identify off-job training requirements and source and support training

5. Manage administrative support

5.1 Implement procedures for the administration of staff records

5.2 Implement administrative procedures to meet legislated requirements

Required Skills and Knowledge

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine employment requirements

1.1 Identify tasks and conditions under which performance occurs

1.2 Identify industrial relations requirements to ensure adherence to relevant award conditions,

1.3 Determine most appropriate employment arrangements based on employer and employee needs, responsibilities and rights

1.4 Negotiate enterprise agreements and contracts of employment,

2. Manage workforce performance

2.1 Develop induction programs for each employee consistent with legislative requirements

2.2 Clarify and establish terms of engagement for consultants and contractors

2.3 Conduct induction programs for new internal and external appointees and establish appropriate records

2.4 Develop and implement strategies for communicating with workers

2.5 Develop and implement performance management strategies

2.6 Develop and implement strategies to resolve disputes and conflicts

2.7 Identify and follow processes for the termination of non-performing staff

3. Implement work health and safety priorities and procedures

3.1 Develop and communicate safety policies

3.2 Identify and design safe work practices for the enterprise

3.3 Communicate and enforce safe work practices

3.4 Involve all members of staff in hazard identification and risk assessment

3.5 Induct new staff into the work health and safety system

4. Support workforce training programs

4.1 Develop strategies to identify and address skill and knowledge gaps

4.2 Provide on-job training to optimise worker performance and ensure safety and fairness in the workplace

4.3 Identify off-job training requirements and source and support training

5. Manage administrative support

5.1 Implement procedures for the administration of staff records

5.2 Implement administrative procedures to meet legislated requirements

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

determine work requirements

develop and implement strategies to manage workforce performance

prepare task descriptions

arrange employment of workforce members

implement work health and safety policies, procedures and priorities

review labour productivity

manage the performance of staff

implement procedures for the administration of staff records

manage industrial relations.

The candidate must demonstrate knowledge of:

task descriptions

equal opportunity and equal employment opportunity legislation

work health and safety legislation

relevant industrial awards

performance management approaches

personnel management strategies

employee induction programs

contracts of employment

unfair dismissal legislation

job specifications

interviewing procedures.

Range Statement